Privacy Policy

1. Introduction

Galific Solutions Pvt Ltd ("Company," "we," "us," or "our") operates the EnrichLi platform ("Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. By using EnrichLi, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

• Name and email address
• Company information and website details
• Account credentials (encrypted passwords)
• Payment information (processed securely through third-party processors)

2.2 Lead Data You Upload

You provide us with lead information including:

• Names and contact details of your leads
• LinkedIn profile URLs
• Company websites and domains
• Any additional data in uploaded CSV files

2.3 Enriched Data

Our AI processes publicly available information to generate:

• Professional background and role information
• Company size, industry, and business details
• Public social media and professional activity
• Business pain points and solutions analysis
• Confidence scores and recommendations

2.4 Usage Data

We automatically collect:

• IP addresses and device information
• Browser type and version
• Pages visited and features used
• Time spent on the platform
• Errors and performance metrics

3. How We Use Your Information

We use the collected information to:

• Provide the Service: Process leads, generate AI scores, and deliver insights
• Account Management: Create and maintain your account, process payments
• Communication: Send service updates, respond to support requests
• Improvement: Analyze usage patterns to enhance our AI and platform
• Legal Compliance: Comply with applicable laws and regulations
• Security: Detect fraud, abuse, and security threats

4. Data Sources and Processing

Our AI enrichment process uses publicly available information from:

• LinkedIn public profiles and company pages
• Company websites and public business directories
• Social media profiles and professional networks
• Public business databases and industry reports

We only process publicly available information and do not access private or restricted content.

5. Information Sharing and Disclosure

We do not sell your personal information. We may share information in the following circumstances:

5.1 Service Providers

We work with trusted third parties who assist us in operating our platform:

• Cloud hosting and infrastructure providers
• Payment processors (Razorpay for Indian users)
• Analytics and monitoring services
• Customer support tools

5.2 Legal Requirements

We may disclose information when required by law or to:

• Comply with legal processes or government requests
• Protect our rights, privacy, safety, or property
• Prevent fraud or security threats
• Enforce our Terms of Service

6. Data Security

We implement comprehensive security measures:

• Encryption: Data encrypted in transit and at rest
• Access Control: Strict authentication and authorization protocols
• Monitoring: Continuous security monitoring and threat detection
• Regular Audits: Security assessments and vulnerability testing
• Compliance: Following industry-standard security practices

7. Data Retention

We retain your information as follows:

• Account and Lead Data: We retain all your data as long as you maintain an active account with us
• After Account Deletion: Most data is deleted immediately upon account closure
• Payment Records: Retained as required by Indian financial regulations
• Legal Obligations: Some data may be retained longer if required by law

Your data remains available throughout your subscription period. Upon account deletion, we will remove your personal information and lead data from our active systems.

8. Your Rights and Choices

You have the following rights regarding your personal information:

8.1 Access and Portability

• Request a copy of your personal data
• Export your lead data in standard formats
• Review the information we have about you

8.2 Correction and Deletion

• Update or correct your account information
• Delete specific leads or bulk data
• Request complete account deletion

8.3 Communication Preferences

• Opt out of marketing communications
• Control notification settings
• Manage email preferences

9. Cookies and Tracking

We use cookies and similar technologies to:

• Keep you signed in to your account
• Remember your preferences and settings
• Analyze platform usage and performance
• Provide personalized experiences

You can control cookies through your browser settings, though some features may not work properly if cookies are disabled.

10. International Data Transfers and GDPR

Our primary data processing occurs in India. We serve users globally, and if you are accessing our Service from outside India, your information will be transferred to and processed in India.

11. Age Requirements

You must be at least 18 years old to use EnrichLi. Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from anyone under 18. If we become aware that we have collected personal information from someone under 18, we will promptly delete such information from our systems.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the Service after such changes constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: